Return & Refund Policy

1. Easy Returns

• You may return items within 30 days from the date of delivery.
• Products must be unused, unopened, and in the same condition as received.
• Returns are processed within 7 to 10 days. Refunds will follow upon approval.

2. Eligibility for Returns

• Product must be in original packaging.
• All labels, tags, and seals must be intact.
• Proof of purchase (order number or invoice) is required.
• Items must not be perishable or consumable after opening (if applicable).

3. Non-Returnable Items

• Products that have been opened, consumed, or altered.
• Items with signs of use, damage, or missing parts (not due to our error).
• Perishable or consumable goods once opened.

4. How to Initiate a Return

• Contact our customer service within 30 days of delivery:
• Phone: +91 6381277794 or +91 9952171862
• Email: ayyanarkaruppati@gmail.com
• Please include your order number, product name, reason for return, and photos (if the product is damaged or incorrect).

5. Return Shipping

• If the return is due to our error (e.g., wrong or damaged item), we will cover the return shipping.
• For returns due to personal preference (e.g., wrong size or change of mind), return shipping will be your responsibility.

6. Refunds

• We will inspect the returned item(s) upon receipt.
• You will be notified whether the refund is approved or rejected.
• If approved, refunds are processed to your original payment method within 7–14 business days.

7. Damaged / Defective Products

• Inspect your items upon delivery.
• If an item is damaged, defective, or incorrect, contact us within 48 hours with photos of the issue.
• We will arrange a replacement or full refund.

8. Late or Missing Refunds

• If you haven’t received your refund after approval, first check your bank or credit card account.
• Then contact your bank/card issuer, as processing times can vary.
• If you still need assistance, contact us directly.

9. Contact Information